A non-refundable deposit is required at the time of signing in order to secure the date of the function. This deposit shall be no less than 50% of the total anticipated cost of the function.
Final payment for a function is due before or on the function date unless prior arrangements have been made. Payment may be made by cash, check, or money order. Credit card payments will be accepted only if submitted seven (7) days prior to the date of the function.
The Catering Crew requires a final count of attendees seven (7) days prior to the date of the function. After this confirmation, we regret that we cannot accommodate any drop in count. We will attempt to accommodate any reasonable increases.
Service Charge and Tax
All prices are subject to a 20% service charge and all applicable New York state sales tax. If an organization is tax exempt, sales tax will be removed upon receipt of the tax exempt certificate by The Catering Crew.
The client is responsible for any loss of or damage to equipment owned by The Catering Crew that is caused by function attendees.
The Catering Crew does not accept liability for any delay or failure to provide services as a result of circumstances beyond its reasonable control (extreme weather conditions, failure of power supply, lock out, etc.).
The Catering Crew disposes of remaining food and beverage items at the end of all staffed functions. If the client requests to take any remaining uneaten food items, the client must sign a food consumption release form stating The Catering Crew is not responsible for any injuries, losses, or damages arising from post- function consumption of leftover food or beverage items.
Once a function has been booked, The Catering Crew makes appropriate arrangements, purchases, and may refuse other clients who wish to book on the same day. Therefore, charges will be incurred for cancellations or postponements of confirmed events within seven (7) days of the function.
In the event that a function runs over the agreed upon and scheduled time frame, The Catering Crew will bill the client for service overtime.